At Your Local IELTS Coach, I’m dedicated to providing you with the best IELTS coaching and resources possible. However, I understand that things don’t always go as planned, and you might need a refund. Here’s how my refund policy works so that you’re clear about the process.
1. General Refund Policy
- I only process refunds for eligible services purchased directly from yourlocalieltscoach.com.
- You need to initiate your refund request within 7 days of purchase.
- Refunds will only be granted if you haven’t accessed or used the service (like downloading e-books, attending live classes, or using the ChatGPT prompts).
- For online class fees, I’ll consider a refund if:
- You haven’t attended more than one live session.
- You request the refund within 7 days of the course start date.
- You haven’t accessed any recorded classes or course materials during that time.
- Please note that I won’t be able to process refund requests received after 7 days of your purchase.
2. Conditions for Refund
- If you run into technical issues preventing you from accessing my online classes, e-books, or other materials, reach out to me first. I’ll do my best to resolve the issue. If I can’t fix it, you might be eligible for a refund.
- If you’re genuinely not satisfied with my services after using them, email me at yourlocalieltscoach@gmail.com, and I’ll review your request on a case-by-case basis.
- I’m unable to provide refunds for change of mind, selecting the wrong course, or if you find yourself unable to commit to the schedule after purchase.
3. Non-Refundable Items
Here are a few things I can’t offer refunds for:
- E-books that you’ve already downloaded.
- ChatGPT prompt packages once you’ve accessed them.
- Live coaching classes if you’ve attended more than one session or accessed recorded content.
- Bundled packages that combine courses, resources, and prompts.
4. My Refund Process
- If you want to request a refund, just email me at yourlocalieltscoach@gmail.com with your order details, including the purchase date, the service you bought, and why you’re requesting a refund.
- Once I receive your request, I’ll review it and let you know if it’s approved or not.
- If I approve your refund, I’ll process it, and you should see the amount credited back to your original payment method within 10-15 business days.
5. Canceling My Services
- You’re free to cancel your subscription or course registration anytime, but please keep in mind that refunds will only be issued based on the terms above.
- For cancellations, just send me an email at yourlocalieltscoach@gmail.com
6. Policy Updates
- I reserve the right to change this refund policy whenever necessary. Any updates will be posted right here.
- It’s a good idea to check back here from time to time to stay informed of any changes.
7. How to Reach Me
If you have any questions about this refund policy or need further clarification, feel free to reach out to me:
Karan Kumar
Email: yourlocalieltscoach@gmail.com
Website: yourlocalieltscoach.com
Phone no: +91-9380785701
Please Note:
If any token amount is paid, no refund will be processed.
